Delta Air Lines, Inc. seeks a Manager, Conversational AI Design to lead a team creating customer-centered conversational experiences across chat and AI-powered channels. The role defines strategy, standards, governance, and practices to scale AI design as a core capability. You will partner with Product, Engineering, Experience Design, and Research to deliver measurable improvements in customer experience and business impact. Strong leadership and strategic planning are essential.

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Level

Manager L7

Location

Atlanta, GA

Occupation

First-Line Supervisors of Passenger Attendants

Industry

Scheduled Passenger Air Transportation

Posted

yesterday

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