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[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Hourly Pay / Comprehensive benefits program for eligible employees / Subsidized medical & dental plans / Flexible spending accounts - As a Podcast Support Specialist, you will: Manage and resolve listener inquiries across multiple platforms with professionalism and efficiency; Collaborate closely with the editorial and production teams to ensure timely dissemination of podcast content; Monitor podcast performance metrics and report trends to optimize audience engagement; Assist in troubleshooting technical issues related to podcast distribution and playback; Maintain detailed records of listener feedback and support interactions to enhance service quality; Coordinate with marketing to support promotional campaigns and special podcast events; Provide ongoing support for new podcast initiatives and platform integrations…Hiring Immediately >>

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Level

Senior L5

Location

Huntley, IL

Occupation

Customer Service Representatives

Industry

Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

Posted

today

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