Retail Associate | Feature La Jolla

Location: La Jolla, CA

Reports To: Store ManagerFEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, we took a passion for sneaker culture, and turned it into a movement of art + fashion, cultivating premium menswear from all over the globe. We're home to over 120 of the most exclusive top-tier brands, from Nike and Stone Island, to Off-White and Comme des Garçons, including our private label brand of essential cut and sew apparel. At FEATURE, we're in a never-ending pursuit of the latest and greatest niche brands and are always evolving while offering some of the most exclusive, limited release product in the world. We are now rapidly expanding with the success of our online store, our flagship location at Wynn Las Vegas, our original store in Chinatown, Calabasas, CA, Scottsdale, AZ, San Diego, CA, and our brand-new location in Studio City.

POSITION SUMMARY: We are excited to add this critical member to the FEATURE Team. Our Sales Team is responsible for generating sales and building customer relationships in our retail stores. Associates must demonstrate high degrees of proficiency to interact with the customers and identify their needs to best maximize sales opportunities. Our Associates are responsible for continuing the client contact beyond the initial sale as well as maintaining the visual and housekeeping standards of the store. This will include the receiving of merchandise and presentation to the selling floor, processing of markdowns and removal from the floor for transfers. They have an ability to successful operate our point-of-sale (POS) register system and operate our email system.

RESPONSIBILITIES: Achieve and exceed the personal sales and productivity goals agreed upon with your store manager Demonstrate a complete knowledge of the merchandises' features and benefits to maximize the sales opportunity Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised Responsible to do client development beyond the initial transaction; utilizing phone, email and written follow-up contact Maintain the housekeeping and visual standards of the store Have computer skills to operate the POS register and email systems Safeguard the store's inventory by adherence to the company's loss prevention program Follow all store operational policies and procedures Perform additional duties as assigned to support business needs Opening: Dust shelves and racks on floor Windex tunnel, fitting room, cases and front mirror Check for receipt paper, Dymo labels, tape, circle stickers Refill Shopping BagsRefill Receipt Holders Refresh Shopify App to sync Deposco