The Family Place seeks a Hotline Manager to lead its 24/7 survivor hotline, guiding counselors and PRN staff with trauma-informed supervision and ongoing coaching. You will recruit, train, and schedule personnel, ensure documentation accuracy, and uphold ethical, confidential practices in a high-stakes environment.
Ideal candidates have a 4-year degree (or equivalent) and 1–3 years supervisory experience, with strong communication skills and a commitment to empowering survivors and frontline
