Airline Customer Service Supervisor Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.
Location: Newark, NJ (EWR)
Required Skills: Requirements and skills needed:
- Excellent leadership abilities
- Excellent organizational skills
- Excellent focus on customer and client satisfaction
- Excellent critical thinking ability and analytical skills
- Minimum 18 months airline operational experience preferred
- Minimum of very good rating on most recent evaluation
- Able to work under pressure of meeting extreme deadlines
- Able to communicate effectively, both verbally and in writing
- Able to solve daily problems and make quick decisions within the operation
- Thorough knowledge of airport operations (arrivals, departures, ticket counter)
- Good knowledge of airline reservations
- Must be flexible and able to promote positive attitudes from subordinates
- Computer software (Word & Excel), typing, and ticketing experience
- Occasional lifting of up to 70 lbs.
Basic requirements:- At least 18 years old, with a high school diploma or G.E.D.English proficient, other languages may be required
- Basic math skills: adding, subtracting, division, and multiplying
- Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
- Reading & comprehension of reference materials, instructions, policies & procedures
- Conditions of employment will be discussed during the interview process
