Job Title Serve as a point of contact within the Retail Business Unit for our retail stores and suppliers. Provide prompt, courteous, and accurate service to our customers. Answer questions, address concerns, and handle other retail requests. Maintains and verifies all item and system related transactions while following the established guidelines and procedures in the following systems: PIMS, Marwood, PPMS, SIR, CHIP, FLEX, as well as Excel, Word, Access, and Outlook. Develop, edit, and post retail and vendor communication. Complete data entry functions within various Publix systems (MARWOOD, PIMS, PPMS, SIR and FLEX). Manage and maintain accurate item level data in Publix system (MARWOOD, PIMS, PPMS, SIR and FLEX). Provides support to our Category Management and Buying teams through the research and resolution of some issues (missing deliveries, damages). Provide general clerical support to Category Manager and Buyer team (data entry, filing, answer phones, check voice mails, faxes, and other general office tasks). Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
Required Qualifications:
High School Diploma or equivalent experience Excellent organizational and time management skills Ability to multi-task in a fast paced environment Excellent written and verbal communication skills in all communications Working knowledge of Microsoft Office programs Ability to operate under minimal supervision Self-motivated Demonstrate professionalism at all times Ability to work in a team environment Commitment to Publix and our Mission Focus on customer service.
Preferred Qualifications:
College degree (AA or BS) Knowledge of Publix systems (PIMS, MARWOOD, SIR, etc.) Proficient in Microsoft Office programs Knowledge of Retail operations.
