Job Description:
Summary The Stewardship Coordinator ensures that every MUSC Foundation donor is thanked promptly and stewarded consistently, translating stewardship strategy into completed, well-documented donor experiences. Reporting to the Associate Director of Stewardship, this position executes day to day stewardship activities and maintains the data and records that support donor engagement efforts. The Stewardship Coordinator prepares and personalizes donor acknowledgments, develops stewardship touchpoints for gift officers, and supports the creation of stewardship and impact reports. The position maintains stewardship metrics, dashboards, and CRM records, tracking key activities and outcomes while ensuring stewardship efforts are accurately documented and reported.
Entity University Medical Associates (UMA) Only Employees and Financials Worker Type Employee Worker Sub-Type Regular Cost Center CC002075 UMA OTHR PAY MUSC Foundation CC Pay Rate Type Salary Pay Grade Health-26 Scheduled Weekly Hours 40 Work Shift
Key Responsibilities:
Gift Acknowledgment 25%Write and personalize gift acknowledgments across giving levels, preparing letters for the appropriate signatories and ensuring receipt and tax language is accurate and IRS-compliant. Maintain acknowledgment templates and turnaround standards, and log acknowledgment status and dates in the CRM so timeliness and completion are visible.
Stewardship Touchpoints 25%Produce, each month, a set of stewardship touchpoints for gift officers — recommended, tier-appropriate ways to thank and engage their donors, aligned to the segmentation model — giving fundraisers a ready and consistent stream of stewardship moments for their portfolios. Coordinate the handoff of these touchpoints with gift officers and capture completed touches in the CRM. Execute the recurring, scaled touchpoints that support the annual calendar (e.g., digital birthday, anniversary, and welcome touches) in partnership with the Associate Director’s project plans.
Metrics & Dashboards 25%Keep the team’s metrics and dashboards current, drawing on the CRM to track acknowledgment turnaround, touchpoint completion, and progress toward the team’s donor re‑engagement and pledge‑fulfillment goals. Flag data gaps or anomalies in stewardship records so they can be corrected at the source.
Report Support 25%Support the outlining and assembly of stewardship and impact reports and the inputs they require; with this role contributing structure, data, and coordination.
Additional Job Description Minimum Requirements Bachelor’s degree (or equivalent) and 1–3 years of related experience, OR a high school diploma (or equivalent) and 5 years of related professional experience, OR an equivalent combination of education and experience.
Preferred Qualifications:
Bachelor’s degree, with strong writing skills and the ability to produce warm, accurate, donor‑appropriate acknowledgment and stewardship copy.
Experience using a CRM daily to record and report activity; Raiser’s Edge experience preferred.
Strong organization and reliability in managing recurring, deadline‑driven work.
Ability to collaborate effectively toward gift officers and stewardship colleagues.
Attention to detail and commitment to data accuracy.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location.
MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750‑bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet® designated hospitals in South Carolina.
