Position Overview:
An established Am Law 200 law firm is seeking a polished, professional, and service-oriented Receptionist to support its Boston office. This individual will serve as the first point of contact for clients, visitors, attorneys, and staff, playing an important role in creating a welcoming and professional office environment.
The ideal candidate will have:
3 5 years of reception, administrative, or customer service experience. Prior law firm experience is highly advantageous, particularly within a large law firm or other professional services environment. The successful candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a high level of professionalism and discretion.
Key Responsibilities:
Front Desk Management: Serve as the primary point of contact for the Boston office, greeting clients, visitors, and guests in a professional and welcoming manner. - Phone and Communication Management: Answer and direct incoming calls, take messages, and route inquiries to the appropriate attorneys or staff members. - Visitor Coordination: Manage visitor arrivals, coordinate meeting room assignments, and notify attorneys and staff of guest arrivals. - Administrative Support: Assist with scheduling, correspondence, document preparation, copying, scanning, and other general administrative tasks as needed. - Meeting and Conference Room Coordination: Prepare conference rooms for meetings, coordinate refreshments, and ensure meeting spaces remain organized and presentable. - Mail and Package Management: Receive, sort, distribute, and coordinate outgoing mail, deliveries, and packages. - Office Organization: Maintain a clean, organized, and professional reception area while assisting with general office needs. - Attorney and Staff Support: Provide administrative assistance to attorneys, legal assistants, and other office personnel as needed. - Confidentiality and Professionalism: Handle sensitive information appropriately and maintain discretion when interacting with clients and discussing firm matters. - Office Events and Coordination: Assist with office meetings, client events, and other firm functions when needed.
Qualifications:
3 5 years of experience in reception, administrative support, customer service, or a similar role. - Prior law firm experience is highly advantageous; experience in a corporate or professional services environment is preferred. - Excellent verbal and written communication skills. - Professional demeanor and a polished, client-focused approach. - Strong organizational skills and attention to detail. - Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment. - Proficiency in Microsoft Office, including Outlook, Word, and Excel. - Strong interpersonal skills and the ability to interact effectively with attorneys, clients, executives, and colleagues. - Demonstrated discretion and the ability to handle confidential information. - A proactive, dependable, and team-oriented attitude. - Education: Bachelor's degree in Business Administration, or a related field preferred. For Immediate confidential consideration, please contact me directly, Emma Kindred, with your resume and cover letter at:
