Guest Services Representative Are you interested in learning about our fun and engaging culture? Keep reading! We are looking for a Guest Services Representative to join our team! Our ideal candidate has a passion for customer service, a positive attitude, and a desire to learn and grow.
Why Work With Us?- Work-Life Balance
- Competitive PayPaid Time OffHealth Benefits
- Employee Discounts & PerksWhat Will I Be Doing?
- Provide great hospitality every time by going above and beyond guest expectations
- Greeting guests upon arrival and ensuring they feel welcomed
- Administering check-ins and check-outs
- Providing front desk services to guests
- Assigning rooms and taking care of administrative duties
- Delivering mail and messages and processing guest payments
- Being a source of information to guests on various matters such as transport and restaurant advice
- Processing meal and beverage requests
- Accommodating general and unique requests
- Diffusing conflict or tense situations with guests
- Be available on weekends and holidays
- Holladay Hospitality Group is an equal opportunity employer.
