Managing assigned claims, the full-time Senior Captive Claims Advocate will facilitate communication between insureds, adjusters, and other parties to ensure proactive resolution while mentoring less experienced advocates in a remote work environment.
Key responsibilities:
Manage a diary of assigned claims and utilize the Applied EPIC system for status reviews
Build relationships with clients to facilitate claims management and assist with dispute resolutions
Educate insureds on state-specific regulations and mitigation programs related to workers' compensation claimsRequired qualificationsHigh School Diploma or equivalent; Bachelor's degree preferred
5+ years of experience in an insurance role with applicable claims coverages
Knowledge of Property & Casualty forms and relevant coverages
Experience handling workers' compensation claims required
Active Property and Casualty license required; company will assist in obtaining licensure if needed
