Operations Analyst- Gen AI

Job Description: Operations Analyst

Contract Length: 6+ months (remote)

Overview: Lead process design, workflow development & implementation, standardization, and governance to enable successful AI technology implementation. Collaborate with divisional leaders, change champions, and SMEs to integrate Gen AI capabilities into business operations, driving continuous improvement and measurable impact.

Key Responsibilities: Support development and governance of the AI adoption program across business functions. Operate within a hub-and-spoke model, partnering with analysts and change managers. Document current state process maps and identify opportunities for AI-enabled workflow improvements. Proactively identify and mitigate risks; develop and implement change communications. Develop dashboards to track project progress, ROI, and operational impacts.

Requirements: 5+ years’ experience in workflow development, business partnership, and advisory roles. Deep expertise in Agile, Lean, Six Sigma, or similar methodologies. Strong analytical skills and experience with rapid pilot development. Bachelor’s degree in Business, Engineering, Technology, or related field. Excellent communication, facilitation, and stakeholder engagement skills. Advanced degree and PMP or equivalent certification preferred. Familiarity with Gen AI implementation and change management is a strong advantage. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Seniority level Mid-Senior level Employment type Contract Job function Management and Manufacturing IT Services and IT Consulting