Team Member (NORTHEASTERN UNIVERSITY) Boston, MA
Northeastern University - Cafe Team Member (Part Time)
Starting pay is $16/hr
Saxbys is a coffee company headquartered in Philadelphia with its very own cafe on Northeastern University's campus!
Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys' cafe team members are more than just baristas. You'll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university's campus!
We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community.
Our mission is to "Make Life Better" and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that's making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today!
Duties and Responsibilities:
Guest Engagement and Hospitality
Engage with cafe guests to create a culture of hospitality
Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have
Effectively manage and solve guest recovery situations when they occur
Operational Efficiency
Ensure cleanliness and organization throughout the entire cafe
Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (C.E.O.)
Self-Leadership
Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere
Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values
Punctuality--arrive in your Saxbys uniform on time and prepared to work
Qualifications:
Exceptional communication skills
Previous hospitality experience preferred, but not required
Previous food and beverage experience preferred, but not required
Ability to remember and recall details of a complex menu and operations
Physical Requirements:
Able to stand, walk, and smile for extended periods
Able to stoop and kneel
Push, pull, lift or carry up to 35 lbs
Ascend or descend ladders, stairs, ramps
All team members will support, exhibit, and promote Saxbys Mission Statement - Make Life Better - and Core Values in all daily activities. Our Core Values are:
We Live with Pride, Passion & Purpose
We are a Community Serving our Community
We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined)
Profit creates Opportunity
Care Personally and Communicate Openly
Serve Yourself by Serving Others
