Our Client a well known Investment Bank is seeking a Facilities Coordinator in their New York, New York Location!
Key Responsibilities:- Monitor and coordinate facility operations across multiple sites.
- Serve as a central communication point for facility-related issues and escalations.
- Answer incoming calls and assess situations to determine appropriate response actions.
- Dispatch and coordinate technicians, vendors, and facility responders as needed.
- Support preventive maintenance scheduling and maintenance planning activities.
- Track building operations issues and ensure timely resolution.
- Respond to after-hours, weekend, and emergency facility situations.
- Coordinate responses to building-related incidents such as:
- HVAC and temperature complaints
- Power outages and electrical disruptions
- Building systems alarms
- Maintenance emergencies
- Maintain accurate documentation and operational records.
- Partner with internal stakeholders to ensure service levels and response times are met.
Must-Haves:- 5+ years of facilities, building operations, or facilities coordination experience.
- Experience working in a 24/7 operations, command center, dispatch, facilities, or critical response environment.
- Experience coordinating maintenance activities, facility work orders, or building operations support.
- Proven ability to manage multiple priorities and urgent issues simultaneously.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering or equivalent
- Strong sense of urgency and responsiveness.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Ability to effectively coordinate multiple stakeholders and response teams. Nice-to-Have Qualifications:
- AutoCAD experience.
- Advanced Microsoft Excel skills.
