Growth-Focused Account Manager - AI SaaS & Expansion

fonio is seeking a results-driven Account Executive to own an existing customer portfolio and drive expansion revenue across the lifecycle of our AI phone assistant for SMBs. You will manage ongoing relationships, identify new use cases, and ensure customers achieve measurable value. You will conduct discovery and upsell conversations, analyze usage, and onboard customers while collaborating with Product, Marketing and CS to maintain a healthy pipeline and reliable forecasts.