Forward Deployment AI Product Builder (Enterprise Deployment)

Forward Deployed AI Product Manager (Enterprise Deployment) We are looking for a Forward Deployed AI Product Manager to lead the technical development and deployment of Presto's Voice AI platform for one of our largest enterprise restaurant partners in the United States. This is a high-impact technical leadership role at the intersection of AI product development, engineering execution, and enterprise deployment. You will work directly with engineering teams and with the customer to design, build, and launch AI agent capabilities that operate at national scale across hundreds or thousands of restaurant locations. Every enterprise rollout is effectively a large-scale product launch. Each restaurant environment introduces unique workflows, integration requirements, operational constraints, and real-world edge cases that our AI systems must successfully handle. In this role, you will lead engineering teams and cross-functional partners to translate operational requirements into scalable AI systems, guide technical decisions during deployment, and ensure our platform performs reliably in complex real-world environments. Success in this role requires technical depth with a bias toward rapid building and iteration, the ability to lead engineering execution, and the judgment to balance product innovation with real-world operational reliability. Lead Technical Execution For A Flagship Enterprise Deployment Own the technical delivery of Presto's Voice AI platform for one of our largest national restaurant partners Lead engineering teams in building, launching, and scaling AI agent capabilities across a nationwide deployment Act as the product and technical lead responsible for successful rollout and performance of the platform Ensure AI systems operate reliably across real-world restaurant environments at scale Drive Product Development With Engineering Teams Partner closely with AI, ML, and platform engineering teams to design and deliver new capabilities required for enterprise deployments Define technical requirements, system behaviors, and product priorities based on customer workflows and operational constraints Guide engineering teams through complex design tradeoffs between system performance, reliability, and product velocity Translate real-world operational challenges into engineering roadmaps and technical solutions Translate Enterprise Workflows Into Scalable AI Systems Work directly with enterprise partners to understand restaurant operations, ordering flows, and edge cases Convert operational requirements into scalable AI behaviors, system integrations, and product features Collaborate with engineering to implement conversation logic, integrations, and system improvements Lead Cross-Functional Execution Across TeamsAlign engineering, product, deployment operations, and customer teams around launch timelines and technical priorities Serve as the primary technical interface between enterprise customers and internal engineering teams Manage complex dependencies across platform, infrastructure, AI models, and deployment operations Improve AI System Performance In Production Monitor AI agent performance in real-world deployments and identify opportunities to improve system reliability and accuracy Analyze production data and customer feedback to drive product improvements Partner with conversational design and AI research teams to refine agent behavior and system performance Build Scalable Deployment Frameworks Develop repeatable technical patterns and deployment playbooks for future enterprise rollouts Help evolve Presto's platform architecture to support large-scale AI deployments Contribute to long-term product strategy for enterprise AI deployments

Why PrestoWe are the market leader in our space. Change is rapid, experimentation is expected, and roles evolve alongside the technology. This is not a highly prescriptive environmentsuccess requires curiosity, adaptability, and a desire to continuously learn and push boundaries. You'll work on real-world AI systems deployed at meaningful scale, directly impacting restaurant operations and customer experiences across the country. This role offers significant ownership and visibility while helping shape how AI is deployed into real-world environments.