Department of Education - Office of Early Childhood (OEC) Program Operations Assistant Job Summary The Early Childhood (EC) Program Operations Assistant works with the Associate Superintendent for Early Childhood to facilitate and monitor essential aspects of operational compliance and quality assurance for the NYC funded UPK programs in the schools of the Archdiocese of New York. The EC Operations Assistant takes the lead in training of administrative staff in the schools and monitoring of all NYC data and reporting in the enrollment and student systems portals of the NYC UPK program. The EC Operations Assistant is the primary liaison with the schools, the NYC DOE and the ADNY GRSS team in terms of updating, collecting and communicating operational documentation that supports UPK contracts and invoicing.
Reports to: Associate Superintendent for Early Childhood
Work Location: 488 Madison Avenue, New York, NY 10022
Duties and Responsibilities:
Operations Work directly with NYCDOE counterparts on contract registration and document verifications
Create "Tip Sheets" and conduct trainings for principals and school-based staff that outline different operational tasks related to Early Childhood protocols and NYC DOE requirements such as: MySchools
Assist school leaders and administration staff with troubleshooting problems related to contractually required reporting, clearance and communication with the NYCPS Office of Early Childhood and NYC DOHMH
Train and provide ongoing mentorship to new school based UPK administrators in their role and responsibilities.
Design trackers for use by various Office of Early Childhood teams throughout the course of various open projects and deadlines.
Identify and communicate problems or omissions in terms of mandated program requirements.
Review monthly attendance from regional programs
Review monthly updated Staff Management reports from program UPK admins; communicate changes to GRSS accounting team so that budgets can be amended as required
Support school leaders with enrollment issues related to class changes and student discharges.
Keep paperwork up-to-date in the NYC Office of Contracts PASSPORT system.
Collect, edit, finalize and organize all necessary UPK contract-related documents: insurance paperwork
Doing Business Data forms
Coordinate with providers on Insurance paperwork and all licensing permits to populate contract registration for NYC and NYSED (upper county UPK contracted programs).
Attend all NYC DOE Operation and Enrollment meetings.
Maintain Relationships with variety of DOE Representatives: Mayor's Office of Contracts
NYC DOE Division of Contracts and Purchasing
NYC DOE Operations team
Work with school leaders to update the annual calendar in Vendor Portal and review calendars for 180 day compliance; guide school leaders when changes to the calendar are needed
Act as liaison between non-regional NYC Catholic Schools with UPK programs and the NYC DOE when these programs are experiencing issues with: Enrollment approval
Budget approval
Passport Issues
Other related duties as assigned.
Coordinate with school-based administrators on all enrollment protocols when enrollment opens in the spring.
Track all school enrollment on a weekly basis during the enrollment period including: Expansions
Provide direct outreach support to families on behalf of schools on an as needed basis to bolster enrollment.
Work with principals and finance to confirm BEDS Day rosters.
Support schools in their monthly attendance which serves as their UPK invoice for payment.
Core Competencies:
In depth knowledge of the NYC DOE systems including PASSPORT
PETS
MySchools
Other programs as they are introduced
Detail and Priority Oriented
Excellent organizational, analytical, and interpersonal skills; with the ability to multi-task utilizing time management skills
Ability to effectively communicate information via email and phone within our organization and schools as well as with the NYC Department of Education
Assist in helping other office personnel with special projects when needed as it relates to Early Childhood
Other duties as assigned
Must be able to travel to all schools within the NYC regions of the Archdiocese
Education and Experience:
Experience with supporting school operations in a central office or school setting
Bachelor's degree preferred or an equivalent combination of education, training, and experience
Compensation range for this position is: $35.00 - $39.00 per hour. This position is considered full-time, non-exempt, and eligible for overtime.