Director of AI-Powered Product Design for CX/Servicing

Expedia Group is seeking a Director/Principal of Product Design - Servicing to own the design direction for AI-powered customer servicing experiences across Expedia Group's brands and platforms. You'll lead a multidisciplinary team, shape a bold design vision, and partner with product, engineering, and data science to deliver intuitive, high-fidelity experiences at global scale. You will drive the design of complex servicing moments, scale experience patterns, and elevate design quality through