The Opportunity:
Puig is seeking a strategic and business-oriented Technology Director, North America to lead the region's technology strategy and serve as a key partner to business leadership. This individual will translate business priorities into scalable technology solutions while strengthening alignment between North America and Global IT. The role is responsible for driving digital transformation, enhancing operational effectiveness, and enabling exceptional employee and customer experiences across the organization. This is a highly visible leadership opportunity with significant influence across North America. The Technology Director will drive technology innovation, data-driven decision-making, and business transformation across commercial, retail, E-commerce, supply chain, finance, HR, and corporate functions, while helping position Puig for continued growth across the Americas. What You'll Get to Do: Technology Strategy & Business Leadership Develop and execute the North America technology roadmap and multi-year strategy aligned with business growth, consumer engagement, and operational objectives Serve as a trusted advisor to senior leadership, influencing business priorities, investment decisions, and transformation initiatives Align technology investments, governance, budgets, and resource plans to maximize business value and ROIFoster strong partnerships across North America and Global IT while driving enterprise-wide technology adoption and innovation Digital Transformation, Data & Customer Experience Lead North America digital transformation initiatives that enhance customer, employee, and business experiences in coordination with Global ITAdvance data, analytics, AI, automation, CRM, clienteling, and E-commerce capabilities across the region, including oversight of North America AI initiatives in coordination with the Global Delivery team Partner with retail, commercial, marketing, finance, HR, E-commerce, and operations teams to identify opportunities for innovation and process improvement, with a strong understanding of retail and distribution challenges, including supply chain and demand planning Leverage Puig’s global Google Cloud Platform data environment and connected data from POS, E-commerce, SAP, CRM, clienteling, HR, and external sources to improve visibility, decision-making, customer engagement, and business performance Technology Operations, Portfolio & Risk Management Oversee the regional technology portfolio and enterprise application landscape, including SAP ECC6 and the ongoing S/4HANA transformation, SAP IBP, SAP BW, SAP Success Factors, CRM and clienteling platforms, analytics tools, and digital commerce solutions Prioritize projects and resources based on business value, risk, cost, and organizational impact Drive service delivery excellence across onboarding, offboarding, access management, end-user support, and operational processes Partner with Global IT and Information Security to strengthen cybersecurity, data privacy, compliance, governance, business continuity, and risk management practices People Leadership & Organizational Growth Build, lead, and develop a high-performing technology organization capable of supporting future regional growth Manage strategic technology vendors, consulting partners, and external service providers to maximize value and innovation Lead change management, communication, training, and stakeholder engagement initiatives to accelerate adoption and business outcomes Foster a culture of accountability, collaboration, innovation, continuous learning, and succession planning across the Americas We'd Love to Meet You If You Have 10+ years of progressive technology leadership experience, including technology strategy, roadmaps, digital transformation, and enterprise-wide initiatives Experience leading regional technology organizations, managing application portfolios, business systems, and complex cross-functional programs Strong executive presence with a demonstrated ability to influence senior leadership, drive strategic decisions, and build trusted business partnerships Experience developing technology investment strategies, managing budgets, and overseeing financial planning Success operating within matrixed global organizations and collaborating across regions and functional teams Experience within luxury beauty, luxury retail, consumer products, omnichannel, or direct-to-consumer environments Expertise in project, program, and portfolio management, with a focus on delivering measurable business value Experience leading data, analytics, AI, and automation initiatives that improve customer experience, business performance, and operational effectiveness; familiarity with enterprise AI tools such as Microsoft Copilot Pro and Google Gemini is valuable Knowledge of enterprise technologies and integration environments, including SAP ERP and applications, SAP Datasphere, SAP Cloud Integration, Google Cloud Platform, CRM and clienteling, digital commerce, analytics and reporting, cybersecurity, governance, and risk management Experience with centralized, hub-and-spoke data platforms and data governance practices, including data quality dashboards and KPIsFamiliarity with customer and commerce ecosystems such as Bloomreach, Emarsys, BayRetail, SAP Commerce Cloud, Magento, and Shopify, as well as reporting tools such as Power BI, SAP Analytics Cloud, and LookerProven success building, developing, and scaling high-performing technology teams Strong commercial acumen and understanding of retail and distribution challenges, with the ability to align technology solutions to business objectives Spanish and/or French language skills are a plus
Compensation:
As required by New York State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $180,000.00 - $200,000.00. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team. EEOC:Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. Diversity, Equity, and Inclusion Commitment: At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world. About Puig: Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation. Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, Byredo, Dr. Barbara Sturm, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries. At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.
