Custodial Supervisor

Title: Custodial Supervisor

Location: Onsite - Calvary Church, Lancaster, PA

Status: Full-Time | Hourly | Non-Exempt | Support Staff

Working Relationship: Accountable to the Board of Elders through the Senior Pastor with direct supervision by the Facilities Director. Serves as a member of the Support Staff and participates on appropriate teams as assigned.

Qualifications: High school diploma or equivalent required. Three or more years of custodial, facilities, housekeeping, or building operations experience preferred. Prior leadership or supervisory experience preferred but not required. Demonstrated ability to lead by example and work effectively as part of a team. Strong organizational, communication, and problem-solving skills. Willingness to perform regular custodial duties while learning facility operations. Ability to build trust, coach team members, and promote a positive work environment. Familiarity with facility scheduling and work-order systems such as eSPACE is helpful. Demonstrates integrity, confidentiality, dependability, and a servant's heart. Ability to manage multiple responsibilities while maintaining attention to detail. Aligned with the mission, values, and ministry philosophy of Calvary Church.

Values and Beliefs: Must be a professing Christian who affirms Calvary Church's doctrinal basis, vision, values, and philosophy of ministry. Must regularly attend Calvary Church. Must strive to uphold the Staff Commitment. Must demonstrate a Christ-like attitude of service, humility, and teamwork.

One-Sentence Job Description: Provides hands-on custodial services while progressively developing into a supervisory leadership role that ensures clean, safe, and welcoming facilities for all Calvary Church ministries.

Training and Leadership Development: Spend the initial period becoming familiar with Calvary Church facilities, standards, procedures, and ministry schedules. Perform routine custodial duties alongside team members. Learn event support procedures, room setup expectations, and facility operations. Develop positive working relationships with custodial staff, ministry leaders, volunteers, and church members. Gradually assume increased responsibility for scheduling, quality assurance, work assignments, and team leadership. Participate in leadership coaching and development provided by the Facilities Director.

Hands-On Facility Care: Perform daily custodial duties in assigned areas. Clean and maintain classrooms, offices, common areas, restrooms, and ministry spaces. Assist with floor care, trash removal, restroom sanitation, and general facility presentation. Support room setups and resets for worship services, classes, meetings, weddings, funerals, and special events. Identify and address cleanliness and safety concerns proactively. Maintain familiarity with all custodial assignments by routinely working alongside team members. Model excellence in cleanliness, safety, stewardship, and customer service.

Custodial Leadership and Team Support: Assist the Facilities Director in coordinating the daily workflow and priorities of the custodial team. Help assign and monitor work tasks to ensure completion and quality. Participate in training and development of custodial staff. Gradually assume responsibility for onboarding and coaching team members. Promote a positive, gracious, and cooperative team culture. Conduct periodic inspections of facilities to ensure cleanliness and readiness. Encourage accountability, teamwork, and continuous improvement.

Scheduling and Coordination: Assist in developing and maintaining custodial schedules. Adjust staffing and assignments based on ministry activities, building usage, and special events. Coordinate with ministry leaders regarding room setup and facility support needs. Ensure facilities are properly prepared before events and restored afterward. Communicate schedule changes and priorities clearly to team members.

Operational and Facility Support: Maintain custodial supply inventories and assist with ordering. Ensure custodial closets, storage spaces, and equipment areas remain organized. Report building maintenance concerns, equipment issues, and safety hazards to the Facilities Director. Assist with facility inspections and preventive maintenance observations. Support outside contractors and vendors when assigned. Maintain accurate custodial records, inspections, inventories, and work-order documentation. Utilize facility management software to monitor assignments and track work completion.

Communication and Service: Serve as a positive liaison between the custodial team, Facilities Director, and ministry departments. Respond to ministry requests promptly and professionally. Communicate schedules, expectations, and facility priorities clearly. Demonstrate a servant-hearted attitude toward staff, volunteers, members, and guests. Support an environment that is welcoming and ministry-focused.

General Support Staff Responsibilities: Participate in staff meetings and church-wide events as needed. Pray for the ministry of Calvary Church and represent the church positively. Develop and maintain job procedures related to assigned responsibilities. Be an active participant in Calvary Church's corporate worship services. Perform other duties as assigned by the Facilities Director, Senior Pastor, or church leadership. Due to the nature of facility operations and the need for onsite responsiveness, remote work is limited and subject to supervisor approval.

Work Schedule and Time Allotment: Full-time position with flexibility required based on church programs, seasonal ministry demands, and special events. Sunday and evening responsibilities may be required and will be coordinated with the Facilities Director. Work schedule is Monday through Friday 7:00am – 3:30pm with occasional weekend and special event attendance

Physical and Mental Requirements: Ability to lift and carry up to 40 pounds. Ability to stand, walk, bend, reach, kneel, climb ladders, and perform repetitive physical tasks. Ability to safely operate custodial equipment and tools. Ability to work indoors and occasionally outdoors in varying weather conditions. Strong attention to detail and commitment to quality work. Ability to prioritize, adapt, problem-solve, and work collaboratively with others. Comfortable using computers, mobile devices, and facility management software.