Phone Operator - Multi-Call Support & Customer Service

Personal Telephone Answering Service in San Jose, CA seeks a Telephone Operator to handle incoming calls, answer questions, and route calls to the right departments. You will verify information, update records, and maintain detailed notes on conversations while staying friendly under pressure. Prioritize accuracy and customer service in a fast-paced environment. The ideal candidate will manage multiple calls, document essentials, and provide reliable support to callers and staff.