Office Coordinator - Occupational Health Clinic - CitranPart-time Hours - Within the office hours on Monday through Friday 8am to 5pm. This role will support both administrative and clinical duties in the occupational health service line. They will provide operational support through coordination of care and ensure required documentation and reporting is achieved. This position plays a key role in the coordination of various occupational health services including, but not limited to, drug screening, substance abuse testing, workers compensation assessments and beyond.
Essential Job Functions:- Provides patient care according to provider instructions and clinical protocols within their scope of training or certification within the occupational health service line
- Performs basic office functions such as answering phones, addressing client questions, scheduling, filing, coordinating efficient patient flow
- Responsible for coordination of care (scheduling, testing, reporting) and obtaining records for patients referred to a specialist, diagnostics, therapy, etc.
- Initiates and maintains appropriate documentation while maintaining a comprehensive filing system for correspondence, records, and administrative data with systematic indexing
- Maintains appropriate inventory of all laboratory and testing supplies to perform services such as, but not limited to, vision & hearing screenings, spirometry, EKG, drug & alcohol screens, and more
- Collaborates with billing to ensure accuracy with financial aspects of service line
- Supports on-site service coordination within client companies, which may include on-call and/or after-hours
- This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
- Licensing/CertificationBLS Basic Life Support American Heart Association requiredBAT, DOT Urine Drug Screen, PFT, Hearing Conservation, Medical Coder preferred
- EducationHigh School Diploma required
- Associates Degree preferred
- Work Experience 2 years of experience in industry or an office or medical environment preferred
- TrainingSYSTOC Electronic Health Record preferredOSHA recordability, access to care, obtaining authorization, Workers Comp Preferred
- Hair, Saliva, DOT Urine and BAT Collection Preferred
- Office Operations Preferred
- LanguageNonePatient Population
- Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
- Adults (18-64 years)
Working Conditions:
Periods of high stress and fluctuating workloads may occur.
General office environment.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.
May be exposed to human blood and other potentially infectious materials.
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Required to car travel to off-site locations, occasionally in adverse weather conditions.
Hazards
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
SkillsMonitor patient conditions during treatment
Administer non-intravenous medications
Inform medical professionals regarding patient conditions and care
Record patient medical histories
Budgeting & Financial Acumen
Evaluate employee performance
Analyzing data or information
SchedulingAttention to detail
Acceptance of authority
Critical thinking
Communication with family members
TeamworkConflict resolution
Active listening
Relationship building
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-beingpersonally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer:- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
- Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
