Immediate need - Technical Business Analyst (Cloud based) - Plano, TX
connectedxPlano, TX
Immediate need - Technical Business Analyst (Cloud based) - Plano, TX
connectedxPlano, TXSenior L5
Technical Business Analyst (Cloud Based)
Duration: Long Term
Location: Plano, TX (Onsite)
Need consultants local to Plano and with Automotive Domain experience. This role as a Technical Business Analyst will require strategic design and mapping of business requirements and solutions to system/technical requirements. An individual filling the Technical Business Analyst role should be comfortable to articulate possible solutions applicable to experience with Cloud-Based Software solutions. The Technical Business Analyst will also be responsible for writing technical specifications (for custom development, system integration, etc.) based on interactions directly with internal stakeholders.
Responsibilities:
- Work on payments portal front-end pipeline, on Stencil platform, on event Manager platform
- Support Connected Technologies Platform (“CTP”) provisioning, payments, fleet, monitoring and tracing infrastructure work
- Create, refine and increase monitoring for CTP services with Client’s approved monitoring tools.
- Configure and customize monitoring dashboards, reports, and alerts to help SRE and incident management team focus on high priority issues
- Define SLIs and SLOs for CTP services following SRE principles.
- Work on automating tasks to streamline operational process and reduce manual activities.
- Work with Incident/Problem management team to complete post-mortem analysis of incidents and implement preventive measures.
- Collaborate with cross-functional teams to troubleshoot, investigate and resolve critical incidents
- Proactively suggest and implement improvements to enhance the system’s reliability, resilience, and fault tolerance
Skills Required:
- 5+ years of experience in technical business analyst role
- Technical Background / Degree Program preferred.
- Able to discuss experience with cloud software solutions
- Possesses excellent oral and written communication skills
- Ability to work independently
- Ability to learn quickly and think creatively
- Team player with strong interpersonal skills
- Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
- Demonstrates ability to effectively prepare and maintain the following documents/tools:
- Process Flow Analysis
- Product Architecture and Design Best Practices
- Experience working with developers
- Experience with Cloud Solutions and/or RDBSBasic competence in at least one programming language (e.g. JavaScript, C#, etc.)
Requirements: Definition Configuration Workbook Data Models Detailed Functional Design
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Level
Senior L5
Location
Plano, TX
Occupation
Computer Systems Analysts
Industry
Computer Systems Design Services
Posted
10 days ago