Office ClerkAn office clerk job is to provide support to customers by answering questions, solving problems, and recommending products and services. They may also take orders, process payments, and handle returns.
Responsibilities:
Record details of customer contacts
Refer customers to supervisors or more experienced employees
Listen to customer concerns and questions
Provide information about products and services
Take orders and process payments
Review customer accounts
Handle returns or complaints
Assist the accounting department
