Site Payments Specialist At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise. As the world's largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide. We are currently seeking a Site Payments Specialist to join our diverse and dynamic team. The Site Payments Analyst is a detail oriented individual who manages the site payments and subject reimbursements for assigned studies in accordance with Clinical Trial Agreements, reimbursement plans and regulations.
What you will be doing:- Develops study-specific site and subject payment strategy with Site Payment leadership and payment vendors
- Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation
- Verifies contracts, budgets, and participant travel & reimbursement requirements are entered into the site payment system accurately
- Reviews and approves site and patient payments and reimbursements and escalates issues to Site Payment leadership
- Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately
- Performs periodic QCs and reconciliation reviews of data
- Acts as a point of contact for investigational sites and internal stakeholders for questions related to payments
Your profile:- Solid understanding of clinical trial budgetsB.S. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager) and minimum of 3 years of relevant work experience
- Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders
- Proactive and communicative; able to manage email effectively
- Customer-service oriented with strong communication (written and verbal) skills
- Experience with working with large volumes of data
Detail oriented and proactively able to identify discrepancies in dataICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
Competitive base salary and performance related incentives
Health and wellbeing programmes including medical, dental, and vision coverage where applicable
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes and wellbeing resources
Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
