Senior Manager, Solar Customer Care & Operations

Hanwha Q CELLS America Inc. is seeking a Senior Manager, QSS Customer Care to lead and optimize a high-performing customer care organization in the SF Bay Area with options for Irvine or Santa Clara. You will work closely with the QSS Director and cross-functional teams to scale processes and prevent issues. The role requires 8+ years in customer service, 5+ years of leadership, and 3+ years in the solar industry, with strong problem-solving and communication skills.