Unemployment Insurance Manager (Compliance) The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs: Cash and Food Assistance, Employment Services and Workforce Development, Unemployment Insurance, Adult Protective Services, Child Support. We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day. The Compliance Manager oversees the daily operations of the Unemployment Insurance (UI) Program Integrity Compliance team. This role ensures audit work meets performance standards and supports the agency's mission to protect the integrity of Ohio's Unemployment Insurance program. The Compliance Manager plays a key role in identifying and preventing Fictitious Employers from entering the UI system by using proactive oversight, data monitoring and strong audit and investigative practices. Oversee daily compliance audit operations and plan audit activities. Supervise staff, assign work, give direction and review performance. Provide technical guidance on all phases of the compliance unit process. Recommend, develop and interpret internal policies and state/federal laws and regulations. Evaluate program performance by developing and analyzing performance data. Advise UI leadership on policy issues and act as a liaison with other sections. Respond to or oversee responses to sensitive and technical inquiries about unemployment laws and policies. Prepare administrative reports, technical correspondence and written materials for leadership review. Ensure accurate recordkeeping and monitor reports. Participate in hiring decisions, give feedback, set goals, and conduct performance evaluations. Approve or deny leave and recommend disciplinary actions when needed. Create a team-focused culture that supports professional development and process improvement. Lead staff trainings on policy updates, procedures, and program changes. Facilitate staff meetings and discussions. Approve or deny travel reimbursement requests. Recommended Skills Knowledge of Unemployment Insurance (UI) program. Knowledge of auditing, investigations, management, supervision and labor laws. Strong communication, analytical, supervisory and management skills. Skills in auditing and investigative work. Ability to use advanced data analytics. Intermediate Excel skills. Strong report-writing abilities.
Schedule:
Full-time Hours: Standard workdays are Monday through Friday. Hours are between 8:00 a.m. and 5:00 p.m.
Location:
This position will be headquartered in an ODJFS Facility in one of the following cities - Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.
Travel:
Travel required, as needed. Must provide own transportation or, in order to operate a state vehicle, you must have a valid drivers license. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*.
Our benefits package includes:
Medical Coverage, Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period, Paid time off, including vacation, personal, sick leave and 11 paid holidays per year, Childbirth, Adoption, and Foster Care leave, Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more), Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The candidate, at minimum, must have the following: Option 1: 12 months experience as an Unemployment Insurance Supervisor Option 2: 36 months experience or training in government laws, rules, regulations, &/or procedures governing unemployment insurance AND 12 months experience in supervisory principles/techniques Option 3: Completion of undergraduate core program in public or business administration AND 12 months training or experience in government laws, rules, regulations, &/or procedures governing unemployment insurance AND 12 months experience in supervisory principles/techniques Option 4: The equivalent of minimum class qualifications for employment noted above
