Assistant, Library Assist patrons and perform all circulation desk functions and other procedures in a highly automated, dynamic, customer service, and teamwork-oriented environment. Description of Duties and Tasks Performs library services and procedures including checking-in, checking-out, sorting and shelving items, checking book drops, logging-on computers, and opening/closing library. Assists patrons with directional questions, equipment use, and updating patron information. Reconciles money collected from library fines and fees. Updates and maintains patron, periodicals, and reserves records. Performs stack maintenance such as shelving, shelf reading, shifting, and inventory. Processes and maintains one or more of the following: reserve materials and files, periodicals, the fines and fees process, records daily library statistics, and others such as minor edits and status changes to library records. Monitors and troubleshoots problems with copiers, printers, and the security system. Assists the head librarian in promoting and implementing library safety and security in coordination with the senior library assistant. May assist with inventories, maintains circulation desk supplies. Picks up, sorts, and delivers mail. Participates in special projects as needed. Knowledge Library operations in a higher education or similar environment. Skills Maintaining effective time management practices, including an established work schedule, possible weekend and evening hours, and/or work at multiple campus locations. Using effective oral and written interpersonal and workplace communication skills. Using effective organizational and planning skills with attention to detail and procedures or standards, and task completion, in an individual or group setting. Providing superior customer service. Applying problem solving skills. Maintaining confidentiality of patron information and work-related information and materials in compliance with Austin Community College policies and Teaching and Learning Excellence/Library Services (TLED/LS) guidelines, as well as federal and national standards. Establishing and maintaining effective work relationships. Adapting effectively in a multi-tasking, dynamic, and evolving work environment. Technology SkillsUse a variety of spreadsheet, word processing, database, and presentation software. Use automated library systems within a web-based environment. Required Work Experience Six months related work experience. Preferred Work Experience Work experience in a library circulation department and use of proprietary library systems.
Required Education: High school diploma or educational equivalent.
Preferred Education: Associate degree or higher.
Other Preferred Qualifications:
Knowledge of library services and operations especially in a community college setting.
Physical Requirements:
Work is performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, pushing, and pulling. Occasional lifting of objects up to 30 pounds. Salary Range (PG 2)$47,840 - $51,189
Number of Openings: 1Job Posting Close Date:
October 14, 2026 Clery ActAs required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. For direct access to the current Annual Security Report, visit www.austincc.edu/asr. You may obtain a hard copy by contacting the Clery Compliance Officer (CleryComplianceOfficer@austincc.edu). For an overview, see ACC's Clery Act website.
Disclaimer:
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.
