Kitchen Operations Manager Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! Budget Management Meets or exceeds budgetary expectation Food & Beverage CostLabor Cost Operating Accounts Inventory is controlled, monitored and maintained bi-weekly Develop menu engineering program to project and monitor trend and predict cost Supervision of the Department Assist and support kitchen staff in any of their job functions, as needed Assist and support management in any of their job functions, as needed Ensure proper execution of all corporate mandates, SOP's, and SpecsEnsure that there is no unapproved overtime on shift Check labor daily in Labor Management system Perform all opening and or closing kitchen supervisory tasks Ensure positive and creative team environment within department Facilitate open communication with the supervisors and staff as well as management staff Facilitate proper inter-departmental communications and organization Perform staff evaluations (training, 90-day, annual). Set development and performance goals, monitor progress Assure complete and satisfactory on-going staff training Oversee evaluations, raise recommendations to GMMaintains open door policy/one on one with staff Decisions are information based and followed up on efficiently Information is gathered, shared, and used appropriately Maintain Operation Supplies All staff has supplies needed to facilitate job All staff is trained (and signed off) on equipment upon hiring All equipment is maintained All events are planned and carried out All housekeeping standards are maintained in compliance with inspection guidelines / Local Health CodeFinal results are obtained through the use of tools and systems consistently Tools are updated and used to insure consistency FoodAll food standards are met and not deviated from without approval from Corporate ChefNew items are recommended quarterly Guest and crew feedback is reported and issues resolved Recipe adherence is 100%What This Person Will Bring
Required: 3-5 years high volume and fast paced experience in kitchen operations
Skilled in cooking, cost controls, management, crew training and development Standard food preparation/presentation Food, Beverage and Labor Cost Controls Ability to run all kitchen operations Working Knowledge of Microsoft, Word, Excel and Access systemsPOS knowledge Must be able to lift and/or move up to 75 lbs High School Diploma Sanitation and Food Handling Certificates Working knowledge of Kitchen and dishwashing procedures Knowledge of Food and Beverage costs, labor costs, and product cost Computer knowledge: Excel worksheets, databases, word processing, and Outlook Able to stand for long periods of time (10 – 12 hours) Able to tolerate extreme heat Able to work in a fast-paced environment
Preferred: Knowledge of operations and procedures of a multi-faceted entertainment facility
Benefits & Perks: Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH:
Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal daysWEALTH: 401(k) program with company match, stock reimbursement programFAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy supportCAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repaymentOTHERS: Volunteer time off, crowdfunding match Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
