CIRC - Area Manager (Bellevue, WA)

Location: Ashwood Court, 11018 NE 11th St, Bellevue WA 98004 This role pays $36 to $39 per hour DOE, and supports the Ashwood Court community and may occasionally support other communities in Bellevue. We offer great benefits including Medical, Vision, Dental, 401(k) with match, generous PTO, and so much more! We look forward to speaking with you about this rewarding opportunity. The CIRC Area Manager is responsible for the day-to-day management of a flagship affordable housing community consisting of approximately 50 units while also providing operational support and limited oversight to approximately 3 additional affordable housing communities within Bellevue. This position serves as a resource to community teams and offers support in areas such as leasing, market rent awareness, resident relations, LIHTC/HUD compliance, Fair Housing practices, property management systems, and implementation of new programs or processes.

Responsibilities include: Managing the day-to-day operations of the assigned community, including leasing, rent collection, resident communication, affordable housing compliance, maintenance coordination, office administration and supervision of property team. Providing operational support and guidance to assigned Community Teams on leasing, rent collection, delinquency management, compliance requirements, resident ledgers, documentation standards, certification timelines, resident communications, and other day-to-day property management functions. Conducting routine meetings and site visits to assigned communities to review curb appeal, office organization, leasing activity, resident services, maintenance follow-up, and overall operational needs. Supporting consistent implementation of company policies, procedures, forms, reporting expectations, and operational timelines. Ensuring lease terms, community rules, and policies are implemented in a fair, consistent, and professional manner. Identifying recurring issues, training needs, or operational concerns and communicate them to the Regional Community Manager. Assisting with ideation and execution of strategies to maximize occupancy, improve leasing performance, reduce vacancy loss, and support resident retention. Assisting with preparation for file reviews, funder inspections, agency audits, and compliance-related requests. Helping identify user questions, workflow barriers, or system training needs and communicate recommendations to the Regional Community Manager. Supporting site teams in preparing for inspections, agency visits, owner reviews, and leadership site walks. Responding to resident inquiries, complaints, and concerns promptly and professionally ensuring communications are clear, consistent, factual and appropriately documented. Escalate serious grievances, legal matters or safety issues promptly to the Regional Manager. Coordinating with CIRC's resident services team as appropriate to support resident stability and successful tenancy. Promoting the Mission, Vision, and Values of Transforming Age, CIRC, and our Culture of Excellence in all areas of responsibility. Performing other duties as assigned.