Senior ServiceNow SAM & SPM Consultant

RGP is seeking a Senior Business Process Consultant for SAM and SPM to join its ServiceNow Practice in the United States. You will lead discovery and design sessions, document requirements, and deliver repeatable, value-driven solutions for clients. Responsibilities include guiding workshops, proposing process improvements, and creating demonstrations with KPIs to quantify value. Strong communication and leadership are essential for success in complex engagements.