CARE Team Leader – New Business Guardian Life is hiring a CARE Team Leader – New Business. Do you want to be part of a collaborative leadership team? Do you think big and grow, accelerate impact, and lead change? Is a culture where "People Count," "We Do the Right Thing," and "We Hold Ourselves to Very High Standards" important to you? Are you skilled to a consumer-centric mindset? If so, then you may be a great fit for this Team Leader position accountable for one of our CARE Teams in New Business Operations. As a CARE Team Leader, you'll ensure the team delivers on our goal to show genuine care for our field partner and consumers through the work that we do. Your team is highly motivated and empowered to take ownership and accountability for each interaction by proactively seeking to understand the individuals behind the work, keep our field partners and consumers informed during every step of their request, demonstrate genuine care, and actively engage with our field partners to create meaningful and unexpected experiences. CARE expresses the emotion we want to generate, and it's also an acronym for Communicate, Advocate, Respond, and Empower – the actions needed to show CARE.The ideal candidate will be well organized and experienced in leading others, driving positive change, enjoying team collaboration, and being hands-on with leadership and data, possess exceptional communication skills, hold an innovative and proactive mind, and understand what it takes to drive a consumer-centric operation. The candidate will also be skilled at mitigating risk such as NAIC illustration & replacement regulations, NY Reg 187, etc., and ensure adherence regulations while balancing the field and consumer experience. The incumbent must build relationships with Operations & Service leadership and cross-functional business partners across Guardian. Forging these relationships will make it easier to stay on top of the field and consumer experience.
