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Human Resources Business Partner This role supports Whole Foods Market stores, within the Worldwide Grocery Stores organization. Amazon is seeking a strategic and solution-focused Human Resources Business Partner (HRBP) to power the trajectory of our business by ensuring we have the right talent mix, leadership, and capabilities to innovate and deliver exceptional customer and Team Member experiences. As an HRBP, you will serve as a leader of people and organizational strategy — accelerating business outcomes through diagnosis, development, and execution of integrated solutions. You will build trusted relationships with leaders and act as the client face of Team Member Services, interfacing and liaising with Recruiting, Team Member / Team Leader Development, Compensation, Benefits, HRIS, and the Legal organization. You will coach, act as a change agent, and influence critical decisions around talent and organizational design to drive business results while ensuring compliance with corporate policies, government regulations, and statutory requirements. This role requires travel up to 25% of the time. Key Job Responsibilities Organizational Effectiveness: Leverage deep knowledge of the business — including P&L, retail operations, and the competitive grocery/retail landscape — to tailor people-focused solutions that drive business outcomes. Leader and Leadership Team Effectiveness: Assess both long-term and immediate leader talent needs to achieve business goals. Change Management: Use listening mechanisms to identify trends, risks, and hotspots to inform change plans and maximize both customer and Team Member experience. Talent Planning & Workforce Strategy: Build long-term, inclusive workforce plans aligned with business objectives; proactively identify current and anticipated workforce capability gaps and develop strategies to close them. Team Member Relations & Compliance: Consult with and advise organizational leaders and Team Members on TM relations and related issues within assigned client groups. A Day in the LifeThis is an in-person role. You'll be on-site in our stores four days per week, working shoulder-to-shoulder with the leaders and Team Members you support — walking the floor and being a familiar, trusted face, not working from behind a desk or screen. You'll be balancing strategic thinking with hands-on execution. You will partner with business leaders to develop HR solutions aligned with business objectives, support organizational design initiatives, drive talent strategies, and create mechanisms to assess organizational health. You must be comfortable dealing with ambiguity while building structured approaches to drive successful and equitable outcomes. The HRBP serves as a trusted advisor and member of the business leadership team — expected to bring perspectives on the intersections of people strategy and business performance. You will engage as a subject matter expert on Team Member Services-related topics and model a commitment to customer service, Team Member well-being, and the values that set our organization apart. The best HRBPs in our stores are the ones leaders and Team Members know by name — approachable in the aisle and the break room, not just in meetings. Strategy matters, but only when it's grounded in real understanding of the people doing the work every day.
Basic Qualifications: 3+ years of HR experience- Experience with HR processes and systems- Experience with analytical tools and ability to dive deep into metrics and reporting- 4+ years of retail or operations, or 4+ years of customer-facing retail, hospitality, or grocery industry experience- Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management- Willingness to work on-site four days per week, including time on the sales floor
Preferred Qualifications: Master's degree or above in Human Resources Management, Business Administration or a related field- Experience in e-commerce, retail or advertising, or experience communicating with a wide range of stakeholders, including colleagues and leadership- Experience in retail, operations and/or business management- Experience analyzing HR metrics and using data insights to drive business decisions- Experience handling ambiguous or undefined challenges through strong problem solving abilities- Experience hiring and developing strong talent and building a team- Knowledge of retail food code and regulations governing grocery retail at local, state, and federal levels- Knowledge of HRMS/HRIS systems (e.g., Workday, Kronos) and proficiency with Microsoft Office SuiteAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Level

Manager L7

Location

East Boston, MA

Occupation

Human Resources Managers

Industry

Human Resources Consulting Services

Posted

6 days ago

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