Clerk-Translator The Clerk-Translator is a valuable member of our Behavioral Health team whose primary responsibilities are Spanish interpretation for Spanish-speaking behavioral health patients and a variety of clerical duties utilizing a high degree of independent judgment, problem-solving, and initiative. Schedule Hours: 20 hours per week Monday, Tuesday, and Thursday (8:00am - 4:00pm).
Essential Functions:
Communicates orally and in writing in both Spanish and English languages, providing interpretive and information services for Spanish speaking patients/clients.
Assists established and new Spanish speaking patients with communicating with Children and Adolescent Behavioral Health Providers.
Schedules appointments for clients and provides reminder calls for Provider appointments.
Handle telephone inquiries, making appropriate referrals to specific Lake County Health Department and Community Health Center (LCHD/CHC) programs or other agencies as appropriate.
Translates for Spanish-speaking clients (in clinic, home or community settings).Types correspondence, memoranda, forms and statistical reports.
Documents any missed appointments in the medical record and telephones or sends letters to assist patients to reschedule appointments.
Translates written educational materials and other documents from English to Spanish.
Maintains office and educational materials inventory.
Assists in making appointments of clients when referred out of the LCHD/CHC.Serves as a receptionist when directed.
Develops and maintains a working knowledge of individual Emergency Preparedness roles.
Reports all unusual occurrences that may involve the safety and well-being of the clients.
Knowledge Skills Abilities and Education Required:
Requires a high school diploma or G.E.D. certificate.
Spanish-speaking for interpretation.
Good knowledge of the use of a computer, office equipment, and using Microsoft Office products, such as Word and Excel.
Ability to maintain confidentiality in all aspects of patient care.
Supplemental Information:
As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.
Benefits:
Here at the Health Department, we are proud to employ a diverse workforce of dedicated individuals focused on promoting the health and well-being of all who live, work, and play in Lake County. We are committed to cultivating an inclusive culture that values diversity of thought and collaboration, enabling each employee to perform at their maximum potential and to more effectively work with clients, patients, and employees. We offer:
- Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees
- Paid Time Off to support work-life balanceIMRF Pension and 457 retirement plans
- Paid Parental Leave
- Tuition Reimbursement
