RN Client Success Manager

The RN Client Success Manager conducts nursing assessments and home safety reviews, develops individualized care plans, and coordinates services for older adults in Manhattan. The role includes caregiver guidance, quality visits, clinical documentation, family support, and collaboration with care teams and community providers. Local travel and rotating after-hours triage are required. Conduct in-person nursing assessments and home safety reviews for new and existing clients. Develop and update individualized care plans based on health needs, preferences, and routines. Guide, mentor, and supervise caregivers in accordance with clinical standards and state regulations. Conduct home visits and quality checks, including during initial service shifts and the first two weeks. Document client care in ClearCare or WellSky and coordinate caregiver matching with staffing teams. Support families with long-term care insurance documentation, community referrals, and after-hours triage. Nursing assessment Home safety assessment Care plan development Geriatric care Caregiver supervision Quality assurance Electronic health records ClearCare/WellSky Long-term care insurance documentation Clinical care coordination Medical Insurance Dental Insurance Vision Insurance 401k Paid Time Off Active, unencumbered New York Registered Nurse (RN) license Associate Degree in Nursing Valid driver's license Reliable personal vehicle Active auto insurance