Claim AssistantLocation: Chesapeake, VA Duration: 3 - 6 Months Visa: GC or USC Duties may include, but are not limited to:
Receive new losses and verifies accuracy of information via coverage.
Register new loss information on system.
Perform all file updates on system as directed by claim reps/team leader.
Register loss payments on system.
Provide customer service to agents, insureds, clients and other customers.
Process authorized payments.
Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters.
Typing, photocopying, indexing and filing.
Scope Information: Reports to an Operations Supervisor or to Claims Team Leader.
Desired Qualifications:
2 years previous claims processing experience.
Strong customer service background.
Ability to operate and contribute positively in a team-based environment.
Good written and oral communication skills including effective telephone skills.
Ability to work independently under limited supervision.
Superior organizational skills and the ability to effectively manage multiple priorities.
Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.
Strong working knowledge of computer systems and various Microsoft applications such as Word and Outlook.
Committed to high standards of behavior and performance.
