Pharmacy Technician Supervisor Supervises the day-to-day pharmacy technician operations including scheduling, task assignments, training, staff development and competency development and assessment. Ensures employee assignments/duties are completed such that established Board of Pharmacy and Joint Commission medication management standards are adhered to. Works as a pharmacy technician approximately 20% of scheduled time in order to maintain competency and maintain proper staffing levels. Pharmacy technician supervisors will complete employee performance reviews, orient and onboard new employees, interview and hire pharmacy technicians, and render corrective action as needed. Core duties and responsibilities include assigning, coordinating and monitoring the workflow of pharmacy technicians to provide efficient drug distribution. Routinely evaluates technician responsibilities and distributes in an efficient and equitable manner. Coordinates technician projects and assignments with pharmacy managers to achieve hospital and department goals. Oversees the education and training of pharmacy technicians. Conducts and documents technician departmental orientation and training. Coordinates continuing education programs for pharmacy technicians in the department. Develops and maintains strong working relationships with external, accredited technician training programs. Conducts technician performance reviews according to hospital format. Performs the essential duties and responsibilities of a pharmacy technician when scheduled to staff and/or when working an open shift. Follows up to insure that requested projects are completed properly. Interviews and hires applicants for technician positions in the department and coordinates peer-interview process. Annually evaluates technician competency assessments and make improvements when necessary. Ensures that all technicians maintain current state and national registration/certifications. Completes personnel management duties for assigned staff. Conducts routine technician meetings. Participates in division meetings with manager. Consistently ensures that technicians follow department and hospital policies and procedures. Initiates corrective action, with Pharmacy Management guidance, in accordance with hospital policies and procedures. Physical requirements include walking and standing or sitting for long periods of time, lifting 30 pounds, pushing 50 pounds, and dexterity to finger, handle, and reach. Skills and abilities include a high level of interpersonal skills and poise, excellent verbal, written and decision making skills, and knowledge of the 340B drug discount program.
