Director, Supply Chain Management Charlotte, NC*Preferred Industry Exposure: Chemicals, polymers, PET, fibers, packaging, industrial manufacturing, engineered materials, or adjacent process-industry environments. *Position Summary The Director, Supply Chain Management, is the senior Supply Chain leader for the Americas, covering the United States and Latin America. The role develops and executes an integrated regional supply chain strategy across supply and inventory planning, logistics performance, cost governance, S&OP/IBP and S&OE, digital enablement, compliance, and service performance. The position translates business strategy into reliable supply, competitive total landed cost, disciplined working capital management, and consistent execution across multi-site manufacturing and distribution operations. The role acts as a key interface with Customer Service to align supply capability, order priorities, and customer commitments; Customer Service remains a partner function rather than a direct responsibility of this position. Reporting Relationship and Key Interfaces· Reports to Global Supply Chain Management Leadership and leads the Americas scope, including the United States and Latin America, in alignment with regional and global supply chain governance.· Partners cross-functionally with Manufacturing, Commercial, Customer Service, Finance, Logistics Procurement, IT, Quality, Legal, and country and site leadership; serves as the key Supply Chain interface with Customer Service.· Leads, coaches, and develops regional or functional supply chain teams, including planning, logistics, and supplier management resources. Core Accountabilities Planning Governance: S&OP / IBP, S&OE, and Inventory Optimization· Own regional planning governance through S&OP / IBP and translate approved plans into disciplined S&OE priorities, integrating demand signals, supply capability, inventory strategy, financial targets, and customer commitments.· Drive inventory quality and productivity through improved inventory turns, aged and obsolete inventory reduction, safety stock governance, and planning parameter discipline.· Govern detailed supply, inventory, asset, and campaign planning standards that balance service, cost, supply continuity, capacity utilization, and working capital across locations. Supply Chain Strategy and Execution· Develop and execute a multi-year supply chain roadmap aligned to business priorities, margin improvement, customer service, resilience, and working capital objectives.· Own end-to-end supply chain performance across planning, logistics execution, inventory, logistics, supplier reliability, and service delivery.· Standardize Supply Chain processes, governance routines, decision rights, KPIs, and ways of working across regions, countries, and sites while strengthening operating discipline across business interfaces. Supplier Management and Risk Resilience· Collaborate with Commercial Logistics to design and implement sourcing strategies that improve continuity of supply, cost competitiveness, quality, and supplier accountability.· Lead supplier segmentation, performance scorecards, and escalation routines.· Build dual-sourcing and risk mitigation plans for critical materials, logistics lanes, and key supply categories. Cost, Margin, and Working Capital Improvement· Identify and deliver cost reduction, total landed cost improvement, payment-term benefits, and supply chain cash-flow opportunities.· Partner with Finance and Commercial teams on margin governance, landed cost transparency, savings validation, and business case development.· Use total cost of ownership frameworks to evaluate price, freight, duties, quality, lead time, inventory carrying cost, service impact, and risk exposure. Logistics, Transportation, and Trade Compliance· Lead transportation strategy across ocean, rail, truck, warehousing, and export/import flows; manage key external relationships with 3PL and 4PL providers; and collaborate with Logistics Procurement on provider selection, freight optimization, service reliability, cost performance, and contract compliance.· Manage logistics risk exposure, demurrage, detention, cargo damage, claims, customs, tariffs, and country-of-origin considerations where applicable.· Ensure logistics execution supports customer commitments, site requirements, and broader supply chain resilience objectives. Digital Enablement, Analytics, and Performance Management· Champion ERP, planning, logistics, and analytics tools that improve transparency, automation, exception management, and decision quality.· Define and govern KPI dashboards covering OTIF/OTD, fill rate, inventory turns, forecast and plan adherence, supplier performance, logistics cost, savings, claims, and working capital.· Use data-driven insights and executive-ready reporting to identify risks, opportunities, trends, and required management actions. Quality, Compliance, and Governance· Ensure supply chain practices comply with company policy, delegation of authority, regulatory requirements, and audit expectations.· Partner with Commercial Logistics, Quality and Logistics Operations on supplier quality, non-conformance management, corrective actions, and performance recovery plans.· Promote disciplined governance, ethical supplier engagement, and clear decision rights across the supply chain organization. Talent, Change Leadership, and Cross-Functional Influence· Build a high-performing team culture grounded in accountability, urgency, collaboration, continuous improvement, and customer focus.· Coach and develop supply chain talent for broader leadership responsibility and succession readiness.· Lead change with clarity and purpose, helping teams adopt new processes, systems, metrics, and operating rhythms.
Required Qualifications:- 10+ years of progressive supply chain leadership experience, including at least 5 years leading teams or major functional programs in manufacturing, chemicals, polymers, industrial products, or multi-site distribution environments.· Demonstrated experience managing significant logistics spend in collaboration with Logistics Procurement, supplier and provider negotiations, planning, logistics, and inventory performance across complex networks.· Hands-on knowledge of S&OP / IBP governance and its translation into S&OE, demand and supply planning, inventory and asset planning, total cost analysis, supplier performance management, and logistics execution.· Proven ability to lead change across cross-functional teams and influence senior stakeholders without relying solely on formal authority.· Demonstrated ability to standardize Supply Chain processes, governance, KPIs, and ways of working across regions, countries, and sites.· Strong analytical capability, business acumen, negotiation skills, executive communication, and disciplined KPI governance.· Experience implementing and managing 3PL and/or 4PL partnerships, together with ERP, planning, procurement, logistics, or supply chain analytics platforms and a strong orientation toward digital enablement.
Education and Certifications:- Bachelor's degree in supply chain management, Business, Engineering, Operations, Logistics, or a related field required.· MBA, MS Supply Chain, Engineering, Operations, or related advanced degree preferred.· APICS CSCP/CPIM, CPSM, Six Sigma, Lean, or equivalent professional certification preferred. Preferred Industry Exposure· Chemicals, polymers, PET, fibers, packaging, industrial manufacturing, engineered materials, or adjacent process-industry environments.· Regional supply chains involving ocean freight, rail, trucking, warehousing, import/export, customs, and multi-site manufacturing or distribution networks.· Experience supporting transformation priorities such as inventory optimization, logistics control tower, procurement digitization, supply chain finance, and resilience planning.
