Customer Service Representative

Customer Service Representative Headquartered in Grand Rapids, Michigan since 1955, Lumbermen's operates in Michigan, Ohio, Indiana, Kentucky and Minnesota. A leading distributor and manufacturer, we are driven by our mission to enrich lives by intentionally caring for all who experience us. We are employee owned and relationship powered. Working at our Shelbyville location, our Customer Service Representative works in partnership with our customers and suppliers delivering superior products. This team serves as a call center for our Indiana market.

At Lumbermen's, our business is built on relationships. It's crucial that the person selected to fill this role is a safety-minded team player who gets energy from contributing to collaborative success. An employee owner who embraces, models, and promotes Lumbermen's Mission, Vision, and Promise and has: A friendly, professional demeanor Ability to be dependable Strong written and verbal communication skills Ability to work cooperatively with fellow employee owners Ability to productively manage tasks and complete work accurately in a timely manner Ability to effectively move between a variety of tasks Key Qualifications/Requirements High School diploma/GED required 2-5 years' experience in a professional customer service environment General knowledge of distribution processes preferred. Prior experience in a building materials environment desired Proficient in Microsoft Office Lumbermen's exists to enrich the lives of people by intentionally caring for all who experience us. You will experience a different kind of work environment and "family" here and help live out the Lumbermen's promises of committing to those who count on us, doing what's right, exercising sound business practices and earning consideration. Other benefits include: A collaborative and supportive work environmentESOP (Employee Stock Ownership Plan) generous company-funded retirement Medical, dental, vision, and life insurance Flexible spending/health savings account 401(k) The SOURCE free and confidential support resources for our team Clothing allowance (for applicable roles) Paid time off Paid holidays Training and development Advancement opportunities Lumbermen's is proud to be a drug and alcohol-free workplace. In addition, Lumbermen's will not discriminate against any employee or candidate because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We participate in E-Verify.