Maintenance Supervisor Insite Property Solutions, a boutique full-service property management company, is building a talent pool of skilled Maintenance Supervisors to oversee the physical upkeep and repair of our communities on the Eastside, ensuring that all facilities, systems, and grounds are maintained to the highest standards. This role requires strong leadership, technical expertise, and a customer-service mindset to ensure resident satisfaction and protect the property's value.
We're proud to be recognized as the #9 Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.
Responsibilities:
Supervise and direct the daily activities of the maintenance team (team may include maintenance porters and maintenance technicians).
Perform and oversee daily maintenance operations including plumbing, electrical, HVAC, carpentry, painting, and appliance repair.
Manage and execute preventative maintenance schedules to minimalize downtime and extend equipment and property life.
Conduct regular inspections of apartments, common areas, and building systems to ensure safety, functionality, and cleanliness. Report deficiencies to Community Director and take appropriate action.
Coordinate with vendors and contractors, reviewing work for quality and cost-effectiveness.
Manage inventory of tools, equipment, and supplies, ensuring cost control and availability.
Manage capital improvement projects.
Ensure compliance with safety regulations, company policies, and industry best practices.
Manage residents' work order requests in a timely and professional manner. Communicate effectively on status and maintain status records in YARDI.
Perform unit turns including but not limited to: servicing appliances, plumbing and electrical, replace old or faulty parts, re-key locks, replace burnt out light bulbs, and interior painting.
Consistently maintain a professional, courteous attitude when dealing with residents and coworkers.
Ensure that the property is compliant with OSHA standards.
Respond promptly to emergency maintenance requests and participate in on-call rotation schedules.
Qualifications:
Minimum of 3 years maintenance experience in property management or related industry, with residential/multifamily experience preferred
1 year supervisory experience preferred
Excellent time management, problem solving, and interpersonal skills
Must be able to perform the physical demands of the job with or without reasonable accommodations
Must be a reliable, motivated, organized professional
Must be a self-starter who can multitask and achieve high-quality results under tight deadlines and changing work priorities
Willingness to travel throughout portfolio at times
Must have a working knowledge of Microsoft Office Suite
Ability to communicate effectively, both verbally and in writing, and work professionally with residents, coworkers, and supervisors
4-year degree or related coursework preferred; high school diploma or equivalent required
Compensation Pay Range:
$29.00 - $37.00 per hour (new hire starting range: new hires typically start between $29.00-$34.00 per hour). The placement within the range is based on factors such as prior property management experience, size of property/team, education/training, and work performance.
Bonus Potential:
Quarterly bonus potential of 3.75% (total of 15% annually)
Retention bonus
90-Day Introductory Period We use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. At the end of the introductory period, we evaluate progress and fit to determine next steps.
Benefits Medical, dental, and vision insurance provided
Health Savings Account with monthly employer contributions
Employer paid life insurance and long-term disability insurance
Accrues Paid Time Off (PTO) each pay period for a total of 160 hours per year
Parental Leave
11 paid corporate holidays
401(k) with employer matching
Employee assistance program
Wellness Program with wellness allowance
Rental discounts
Training & career development
Referral program
Cell phone allowance
Physical Requirements and Working Conditions Ability to lift and move items up to 50 lbs; heavier items may require team assistance or equipment
Comfortable performing tasks that involve standing, walking, bending, kneeling, climbing ladders, and working in tight spaces
Ability to work in varied weather conditions (heat, cold, rain, snow)
Comfortable using hand and power tools safely
Exposure to noise, dust, cleaning chemicals, and occasional heights during maintenance work
We provide training, tools, and reasonable accommodations to support your success in this role.
Schedule 8 Hour Shift
Schedule dependent on community. Days off are subject to change based on business needs, but will consistently be 2 consecutive days off.
Rotating after-hours on call schedule to respond to emergencies or urgent time-sensitive maintenance tasks at the communities in our portfolio
Work Location In-person at assigned community
Insite Property Solutions is an Equal Opportunity Employer. All team members are expected to align with and contribute to Insite's values, policies and ethical standards as stated in Insite's Employee Handbook.