Field Service Technician IShimadzu Scientific Instruments is seeking a Field Service Technician to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers. Job functions include, but are not limited to: Provide daily repair and maintenance support for assigned products, including installations. Conduct in-house bench repairs and onsite customer repairs as needed while primarily handling field service calls with limited supervision. Travel within the local region (including day and overnight trips) to support customer needs. Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations.
Education and qualifications:
Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
At least one year of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
Strong technical knowledge and understanding of these technologies.
Excellent communication and customer relations skills.
Willingness to travel
Shimadzu Scientific Instruments is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
