WALDEN FAMILY SERVICESPOSITION TITLE:
THPP NMD & THP PLUS PROGRAM DIRECTORDESCRIPTION OF POSITION:The Program Director provides leadership and management for the THPP Non-Minor Dependent (NMD) and THP-Plus programs in Riverside and San Bernardino. This role leads program supervisors and staff, manages program budgets and housing, and is accountable for licensing and contract compliance, occupancy, and quality outcomes for transition-age youth. The Director also grows program capacity, actively pursues new funding and expansion opportunities, and builds strong county and community partnerships. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:Leadership and Staff Development Lead, supervise, and support the program supervisor, case manager, housing specialist, and intake worker to ensure correct procedures are followed and youth receive quality, goal-oriented placements. Recruit, hire, onboard, and retain qualified staff; plan for staff development and succession. Provide or assist in providing initial training for new social workers, and plan ongoing training for all social workers. Conduct performance evaluations and coach supervised staff. Mediate conflicts between staff, treatment providers, and/or community members. Organize office and program procedures for an efficient operation and a positive, respectful work environment.
Fiscal Management and Occupancy:
Manage the RIV/SB program budgets and review monthly staff expenditure reports, monitoring spending against budget.
Meet occupancy and utilization targets; ensure vacancies are filled promptly, and that utilization is reported accurately.
Manage housing inventory, including landlord relationships, leases, renewals, and closures, in partnership with Fiscal.
Compliance and Quality:- Ensure all staff comply with CCL licensing regulations, mandated reporting requirements, and agency program standards.
- Lead State Licensing inspections, direct necessary changes, and implement plans of correction.
- Oversee the quality assurance process for RIV/SB, including quarterly CQI audits, and make sure Plans of Correction and Action Plans are completed on time.
- On a random basis, review client files, attend trainings, attend intake and treatment reviews, and visit apartments and houses to ensure licensing and agency compliance and that units are safe and well maintained.
- Direct staff to maintain complete client files in the web-based records system.
- Review reports and documentation to ensure each youth has specific, measurable, and appropriate goals.
- Contracts, Reporting, and DataKnow all applicable county contracts and program statements, and attend county meetings.
- Work directly with county and probation liaisons; complete required reports and maintain required documentation.
- Prepare weekly, monthly and quarterly reports and track program outcomes (occupancy, youth outcomes, and contract deliverables).Program Services
- Oversee the training program for THPP-NMD and THP-Plus youth.
- Ensure services follow trauma-informed.
- Provide direction on crisis management, special incidents, and sensitive personnel or client issues; be available for after-hours on-call as needed.
Program Growth and Partnerships:
Explore ways to increase the capacity of the THPP-NMD and THP-Plus programs.
Actively identify and pursue new funding opportunities, such as grants and county contracts, to expand programs.
Lead the development of new programs in Riverside and San Bernardino.
Build relationships with community partners and referral sources to increase the agency's visibility and support program growth.
OtherAttend meetings as needed for the operation of the programs, as directed by the Chief Operations Officer.
Represent the agency professionally at all times.
Perform other duties as assigned.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to talk and hear; sit, stand, walk, and bend; and use hands to handle or feel objects, tools, or controls. Frequently required to reach with hands and arms, and to perform computer work. Occasionally required to climb, stoop, kneel, crouch, or crawl, and to lift and/or move up to 15 pounds. Specific vision abilities include close, distance, and peripheral vision, depth perception, and the ability to adjust focus. Regular travel between Riverside and San Bernardino County sites is required.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. The employee is occasionally exposed to outside weather conditions, such as extreme heat, during site visits.
DISCLAIMER:
The preceding job description has been designed to indicate the general nature and level of work performed byemployees within the classification. It is not designed to contain or be interpreted as a comprehensive inventoryof all duties, responsibilities, and qualifications required of employees assigned to this job. The job description does not constitute an employment agreement between the employer and employee and issubject to change by the employer as needs of the employer and requirements of the job change.
QUALIFICATIONS REQUIREMENTS: Required
Master's degree approved under California Department of Social Services Community Care Licensing (CCL) regulations, and four years of full-time social work or casework experience in family or child welfare services or in a licensed foster family or adoption agency or related field. At least five years of management experience, including three or more years supervising supervisors or managers, overseeing program teams, and working directly with senior and executive leadership. Experience developing and managing program budgets. Knowledge of the laws and regulations that apply to the population served and the programs provided, with the ability to lead staff and manage personnel and program issues. Valid California Driver's License and a good driving record. Fingerprint and Child Abuse Central Index clearances from the Department of Justice and FBI.Must meet all CCL requirements for employees of a licensed community care facility. PreferredLCSW or LMFT license. Experience with transition-age youth, supportive housing, or Homekey-funded programs. Experience managing county and state contracts. Experience with electronic records systems (eR or similar).Bilingual English/Spanish.
KEY COMPETENCIES:
Leadership: builds, coaches, and holds teams accountable.
Financial management: make sound decisions using budget and occupancy data.
Compliance: understands licensing and contract requirements and acts on them.
Problem solving: addresses issues early and follows through.
Communication and partnership: builds strong relationships with staff, youth, counties, and the community.
