Unit Secretary Pediatric ICU

About the Unit: We're here to guide parents through this critical period, offering assistance, education, and support every step of the way. PICU is an award winning team and a 30 bed critical care unit of Helen DeVos Children's Hospital. Scope of work This role requires strong attention to detail and excellent communication skills. 2 years of relevant experience in a healthcare setting with use of Microsoft Office (Outlook Calendar, Microsoft Word, etc) is strongly preferred. Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. The Unit Secretary is the "go to" on each unit for clerical support. Responsibilities include taking phone calls, helping with directions to all visitors or outside team members to the unit (lab, radiology, patient transport, nutrition services, environmental services), calling support when directed by clinical staff, assisting with discharge, admit, and transfer paperwork, ordering supplies, ensuring rooms are appropriately stocked, answering call lights for any non-direct patient care needs, etc. May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed. Orientation Schedule: This will be self scheduling, after the Unit Secretary has completed will include 4-6 weeks of training with a preceptor on the unit and may require some day shifts.