Telecom Operator

Communications Team LeaderThe Communications Team Leader is responsible for overseeing the communication staff and their responsibilities monitoring their performance attendance and schedule. The Communications Team Leader is responsible for assisting the Operations Manager with patient concerns meetings scheduling and maintaining day-to-day operational needs for the department. The incumbent is also responsible for serving as a Switchboard Operator. The Switchboard Operator serves as the Information/Communications Center of the hospital. Duties include answering incoming calls transferring call to appropriate parties announcing/re-announcing emergency procedures/calls and assisting with outgoing calls. Has access to patient name location and discharge date only.