Communications Focal Point Administrator - NISSC III - CMSFS
Position Title: Communications Focal Point Administrator
Location: Cheyenne Mountain Space Force Center, Colorado
Relocation Assistance: None available at this time
Remote/Telework: NO - Not available for this position
Clearance Type: Secret
Shift: Shift work may be required
Travel Required: Up to 10% of the time
The NORAD Operations Division, as the prime contractor on the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract 3 (NISSC 3), provides: Operations, maintenance, and Sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space. Mitigation of orbital conflicts. Threat warnings and control from airborne, land-based, and space-based systems for threat activities. Operations and maintenance of classified communications. Software development and integration. Supports the classified communications and processing for Command and Control (C2) capability and legacy space C2 systems located at: Cheyenne Mountain Space Force Station (CMSFS), Colorado Peterson Space Force Base (PSFB), Colorado Offutt Air Force Base, Nebraska Vandenberg Space Force Base, California Numerous sensor and forward operator sites around the world Description of Duties: Serve on the 21st Communications Squadron (21CS) Communications Focal Point (CFP) team in support of Cheyenne Mountain Space Force Station (CMSFS) mission centers, Active-Duty military customers, Government civilians and tenants, and NISSC contractors. Assist the team in the ongoing task of establishing and updating operations, processes, and procedures, and will simultaneously perform a variety of Information Technology-based communications functions, including: Providing client-side mission support to a variety of users during daily operations, monthly relocations, annual exercises, and unplanned real-world events. Resolving classified and unclassified system problems. Answering system, network and application questions via telephone and email. Evaluating the impacts and results of system troubleshooting. Creating, tracking, reviewing, updating, and concluding actions in Remedy and within the Government's timelines. Assigning and following up on the maintenance actions of other work centers. Coordinating a variety of CMSFS Work Order activities. Maintaining and improving the excellent relationship between Government leadership and the NISSC contractor team. Serving as a NISSC team Subject Matter Expert (SME) and advisor on all matters related to CFP processes and mission systems status. Preparing, submitting, and briefing daily, weekly, and monthly metrics and status reports. Serving as a coordination point for CMSFS mission partners and customers. Developing and updating operational checklists, concepts of operations, communication matrices, and related plans and documentation. This position will be filled and work onsite at Cheyenne Mountain Space Force Center, Colorado This position is expected to pay $66,000-$73,000 annually; depending on experience, education, and any certifications that are directly related to the position. Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as one of our teammate companies.
Basic Requirements:- Must have an active Secret Clearance.
- Must have DoD IAT Level II or higher certification (Security+ce)
- Must have 2 years of work history.
- Must have 1 year of directly related experience.
- Must have 2 years of experience in Customer Service orientation.
Desired Requirements:- Demonstrated experience interfacing with senior Air Force and/or DoD customers, as well as experience serving multiple DoD Agencies
- Remedy trouble ticket experience and skills
- Experience with Air Force Communications Focal Point (CFP) applications, communications, infrastructure, processes, procedures, instructions, and Task Orders.
- Professional and possesses above-average verbal and written communication skills.
- Must possess a general understanding of network architectures, client computing resources, and troubleshooting practices in a Microsoft Windows Operating System environment.
- Must possess a general understanding of and experience with workstation components including PCs, VDIs, KVMs, monitors, card readers, printers, and multi-function devices.
- Must have the ability to prepare, objectively review, and deliver technical presentations.
- This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.
- Our health and welfare benefits are designed to support you and your priorities. Offerings include:
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits (including 401(k) matching)
- Educational reimbursement
- Parental leave
- Employee stock purchase plan
- Tax-saving options
- Disability and life insurance
- Pet insurance
Note:
Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
