Location: Costa Mesa, CA
Duration:
12 Months Responsibilities: Assigned service requests to repair laptops and desktops in the metro area.
Repair activities include replacing hard drives, motherboards, and keyboards.
Perform whole unit swaps, repair, or replace PC peripherals.
Close service tickets in real-time in the company call management system using a company-provided phone.
Requirements:
U.S. Citizenship is required due to the possibility of travel to government/federal facilities.
Must have own reliable car and car insurance.
Minimum 1 year of hands-on experience with laptop and desktop break-fix.
General knowledge of laptop/desktop hardware and software, including basic knowledge of Microsoft applications.
Ability to resolve basic/non-complex problems as directed.
Client and/or governmental clearance may be required.
Police or criminal background verification clearance may be required.
Preferred Skills: Computer-building background experience preferred.
