Server Position The server will take orders, answer questions about the menu and food, sell the restaurant's food and drinks, obtain and process payments, have great customer service skills, and assist in cleaning when needed. This position requires great communication, professionalism, and multitasking to ensure guests have a positive dining experience.
Duties & Responsibilities:- Sell and serve food and beverages safely
- Process guests bills and payments
- Set up tables and ensure cleanliness of linen, silverware, and glassware
- Know the menu and be able to explain ingredients and preparation methods
- Provide a warm, friendly, and professional dining experience by greeting guests, taking accurate orders, and ensuring their needs are met throughout their visit
- Clean tables including removal of and proper placement of soiled wares and trash
- Report all tips in compliance with company policy and IRS regulations
- Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift
- Professional and positive attitude towards guests and associates
- Be knowledgeable on hotel facility and services to assist guests
- Process checks and payments in compliance with policies and procedures
- Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
- Ability to lift, pull, and push moderate weight
- Additional tasks may be assigned at any given time
Qualifications:- Excellent customer service skills
- Strong interpersonal skills with the ability to engage with guests and coworkers professionally
- Ability to work in a fast-paced environment
- High school education or related experience
- Must obtain and maintain any required certifications
Benefits:- Competitive salary
- Annual review with increase potential 401k program with company match
- Medical, Dental, and Vision insurance available to eligible employees
- Wellness benefits available to eligible employees
- Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
