ATM Regional Float - Madison WI

Regional Float Field Service Technician Shift Premiums | Profit Sharing Bonus | Paid Drive Time | Company Vehicle | Paid Training Travel the region, earn more, and share in the company’s success. Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and Air/Vac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and exceptional customer support nationwide. Regional Float Field Service Technician Shift Premiums | Profit Sharing Bonus | Paid Drive Time | Company Vehicle | Paid Training Travel the region, earn more, and share in the company’s success. Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and Air/Vac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and exceptional customer support nationwide. We’re looking for self-motivated, flexible technicians who enjoy variety, working independently, troubleshooting equipment, solving problems in the field, and providing outstanding customer service across multiple territories. Why Join Cash Depot?

Profit Sharing Program – share in the company’s success Guaranteed 40-hour work week Paid drive time Company vehicle provided Paid training and certification opportunities Stable, year-round work Variety of work across multiple territories and projects Advancement opportunities within Field Service and Operations Independent work environment with minimal supervision At Cash Depot, your work directly impacts customer success, and we believe in rewarding employees who contribute to that success. Earn More: Shift Premiums & Profit Sharing As a Regional Float Technician, Your Schedule Flexes With Business Needs, And Your Pay Does Too. On Top Of Your Base Hourly Rate, You’ll Earn Shift Premiums For Hours Worked +$3.00 per hour for hours worked after 5:00 p.m. +$2.00 per hour for hours worked on Saturdays +$3.00 per hour for hours worked on Sundays You’ll also participate in Cash Depot’s Profit Sharing Program, an annual bonus that rewards employees for the company’s success. When Cash Depot does well, you share in it.

Install, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products. Perform preventative and corrective maintenance. Troubleshoot electro-mechanical, hardware, and equipment issues. Perform ATM cash replenishment and coin removal services as scheduled. Complete software updates, diagnostics, and equipment testing. Field Service Operations Travel to and support assigned territories to provide staffing coverage, project support, and service needs. Partner with dispatch to complete service requests and installations. Maintain inventory and communicate parts and supply needs. Complete required service documentation accurately and on time. Meet department performance metrics related to efficiency, safety, and first-time fix rates. Customer Service Maintain strong customer relationships. Represent Cash Depot professionally at all customer locations. Communicate effectively with dispatch, management, and customers. Support customer needs while ensuring all security procedures are followed. Team Support Assist with training and ride-alongs for other technicians. Recommend process and efficiency improvements. Participate in ongoing technical training programs. Share best practices and knowledge with technicians across territories.

High School Diploma or GED. Valid driver's license with acceptable driving record. Ability to obtain and maintain a DOT Medical Examiner’s Certificate. Experience troubleshooting mechanical, electrical, or electro-mechanical equipment. Willingness to travel and work in other assigned territories for up to two consecutive weeks at a time. Availability to work evening, overnight, and weekend hours as needed. Strong customer service and communication skills. Strong organizational and problem-solving abilities. Ability to work independently with minimal supervision. Ability to safely lift and move equipment required for the position. Preferred ATM, kiosk, vending, HVAC, telecommunications, or field service experience. Technical troubleshooting experience. Military, mechanical, maintenance, or service technician background. Cash handling equipment experience.

Paid Holidays Paid Time Off (PTO) Annual Profit-Sharing Bonus Program Medical Insurance Dental Insurance Vision Insurance Company-Paid Life Insurance Company-Paid Short-Term Disability Insurance Wellness Benefit Programs Medical Deductible Reimbursement Program Schedule Full-time position Guaranteed 40-hour work week Schedule varies based on territory assignments, staffing coverage, and project demands Evening, overnight, and weekend hours required on an as-needed basis Shift premiums paid for hours worked after 5 p.m. (+$3/hour), on Saturdays (+$2/hour), and on Sundays (+$3/hour) Overtime may be required to support customer needs and business demands Travel assignments communicated as far in advance as possible