Library Technician II, Public Services

Minimum Requirements: High School diploma/GED and three years relevant experience or an Associate’s degree and one year of relevant experience required. Class Description The Library Technician II, Public Services is responsible for supporting student access to library facilities and resources, maintaining library materials and facilities, and supporting library programs and operations. This role requires a strong knowledge of fundamental library procedures, as well as proficiency with standard office and library systems.

Minimum Requirements: High School diploma/GED and three years relevant experience or an Associate’s degree and one year of relevant experience required. Preferred Demonstrated customer service experience. Knowledge of and familiarity with library software. Associate’s Degree in Library and Information Technology. Preferred Library Paraprofessional and Support Staff Certification or Microsoft Fundamentals/Office Specialist certificate. If the candidate does not have these preferred requirements, one will be required within two years of hire. Class Specific Essential Duties Provide excellent customer service and high-quality circulation and access services, to all students, college, and community visitors to the library in public service. Provide introductory guidance and troubleshooting to students using college-wide educational platforms including Brightspace, Microsoft Office products, student email, and Simon. Assist library customers with library computers, copy machines, printers, and other technology available for use at the library. Maintain organized records and files for area of responsibility, contribute to documentation of practices, record statistics in library platforms, and submit reports in a timely manner. Assist in maintaining a clean, equipped, functional, and welcoming library environment that serves a variety of collaboration, productivity, and quiet study needs of library customers. Efficiently practice sustained functions related to circulation of library materials using library service platform software. Shelve, pull, shelf-read, shift collections, complete inventories, and participate in other collection maintenance and collection movement projects as directed. Work collaboratively to facilitate use of collections and library spaces in collection projects and library programming, outreach, and displays. Position Specific Essential Duties Monitor overdue materials for assigned campus library, library accounts and account holds and other duties related to circulation. Create reports for all aspects of material use and circulation. Assist customers with interlibrary loan requests and work with other campus locations to process loan materials. Organize and maintain the reserve collection in the catalog and within the facility for the campus library. Lead communication with library users regarding billling, holds, overdue materials, etc. for the campus library. Open and close the library area as required. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. CCBC Full Time Benefits At A Glance BENEFIT SUMMARY – Health and Medical CIGNA Cigna Open Access Plus (OAP) Cigna Open Access Plus In Network (OAPIN) Kaiser Prescription Drug Benefits For CIGNA Plans - included in Cigna Plan Medical Premiums Kaiser - included in Kaiser Medical Premium Mental Health Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan. Dental Benefits CareFirst Blue Cross/Blue Shield Regional Traditional CareFirst Blue Cross/Blue Shield Regional Preferred Vision Benefits NVA Flexible Spending Accounts Benefit Strategies Health Spending Account $2,600 Benefit Strategies Dependent Care (children under 13 and elder care) $5,000 Financial – Term Life Insurance: MetLife Employee Basic Life Insurance is 1 times your salary with a minimum of $50,000 (90/10) Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to a maximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid. Permanent Whole Life Insurance – Unum Permanent Whole Life Insurance with Optional Long Term Care rider available through Unum. Available to full-time employees, part-time associates, and adjunct faculty. Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is 100% employee paid. Accidental Death & Dismemberment – The Hartford Individual or Family Coverage. Employee pays a rate in multiples of $10,000 to a maximum of $300,000. Long-Term Disability Plan pays 60% of gross monthly salary after 90 consecutive days of absence. Employee pays 100% of premium. Retirement Plans Maryland State Teacher’s Pension System (7% contributory) Optional Retirement Plan (non-contributory) Baltimore County Employees’ Retirement System (7% contributory) Supplemental (Retirement Annuities) 403(b) and 457(b) Tax-sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees). Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions. Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms. Legal Services Legal Resources is a pre-paid legal voluntary benefit for advice, consultation and representation for commonly used legal services. Credit Union First Financial Federal Credit Union membership available to employees. Direct Deposit It's convenient, safe, reliable and saves time. No waiting for your check on payday. The money is already in your account, whether you are at work or on vacation. Mandatory payroll direct deposit allows employees the control and flexibility of directing their pay to different accounts at any bank, in any location. Work and Family Employee Assistance Program (EAP): Cigna Behavioral Free personal advocates assisting you and any household member to resolve any issues. Paid Leave Benefits Academic, Bereavement, Sick and Safe Leave, Jury Duty, Religious Holidays, Military Leave, Sabbatical, Personal, Vacation, and Holidays. Tuition Assistance Eligible full-time employees may qualify for waiver or reimbursement programs. Spouses and legal dependents up to age 22 are eligible for reimbursement with proof of successful completion and a C or better grade. Employee’s eligible for Tuition Assistance become eligible for the external Tuition reimbursement program the first semester after one calendar year of employment. Eligibility for waiver or reimbursement for CCBC courses begins after the completion of a 90 day probation for public safety and classified employees. Academic Cash Award Classified employees are eligible for a lump sum award of $500 for completion of an unduplicated college degree. McDaniel College’s Educator’s Legacy Scholarship Program CCBC is proud to offer an exciting new benefit to all benefits-eligible employees! Read more McDaniel College has extended its Educator’s Legacy Scholarship (ELS) program to CCBC benefits-eligible employees. CCBC is among the inaugural community college partners. Children of ANY current full-time benefits-eligible CCBC employee with at least four years of continuous full-time employment are eligible to receive a scholarship valued at up to $100,000 over four (4) years. The scholarship will first take effect in the fall semester. The CCBC Employee Benefits Team will provide verification of employment. Excellent teaching is McDaniel College's priority and its legacy. The College's expert faculty-mentors empower students to achieve their personal best, and many graduates go on to become top K-12 educators. Since 2010, four of McDaniel's graduates were named state Teachers of the Year, including the 2011 National Teacher of the Year Michelle Shearer. McDaniel is ranked among Money Magazine's 50 Best Liberal Arts Colleges and offers more than 70 undergraduate programs of study. The personalized curriculum and student-faculty collaboration develop the unique potential in every student. McDaniel College welcomes the sons and daughters of CCBC employees! Mandated Federal Benefits Workers’ Compensation, Unemployment Insurance, Social Security. For Your Convenience ATM machines are available at each of the main campuses Check cashing with appropriate ID Free Parking Access to weight lifting facilities, swimming pool and library