Cruise Shore Concierge & Guest Services Agent

SMS International Shore Operations US, Inc. is seeking a front-line guest services agent in New Orleans to assist cruise guests with check-in, embarkation and related shore-side operations. You will greet guests, manage passenger flow, and provide accurate information in a fast-paced environment. The role requires English communication, comfortable handling luggage, and availability on weekends or after hours as needed. Training will cover registration processes and customer service standards.