Business Process Optimization Analyst - 17794

Position Title: Business Process ImprovementAnalyst /Business Process Optimization Analyst

Location: Pensacola, FL or Vienna, VA

Hybrid: 3 days onsite per week at either location

Clearance Requirements: None specified Position Status: Contract

Pay Rate: $40.00 per hour

Position Description: Seneca Resources is seeking aBusiness Process Improvement Analystto support process optimization initiatives focused on improving operational efficiency, reducing costs, mitigating risk, and enhancing service quality. The ideal candidate will have experience analyzing business processes, identifying inefficiencies, conducting root cause analysis, developing process maps, gathering business requirements, and recommending data-driven improvements. This role works closely with business stakeholders and subject matter experts to assess current-state operations, design future-state processes, and support the implementation of sustainable process improvements. This is an excellent opportunity for a process improvement professional who enjoys solving business problems, collaborating across teams, and translating complex workflows into practical, scalable solutions.

Key Responsibilities: Analyze existing business processes to identify inefficiencies, redundancies, risks, bottlenecks, and improvement opportunities. Conduct end-to-end process assessments to understand workflows, dependencies, pain points, controls, and business impacts. Collaborate with business stakeholders and subject matter experts (SMEs) to gather requirements and document current-state processes. Developcurrent-state and future-state process maps, workflows, flowcharts, and process narrativesusing industry best practices. Partner with cross-functional teams to design, document, and implement improved business processes. Conductroot cause analysisand recommend solutions to address operational issues and process gaps. Identify opportunities for process standardization, automation, optimization, and improved customer experience. Evaluate process performance, controls, handoffs, and operational risks to support business process redesign. Develop supporting documentation, business cases, value assessments, andROI analysesfor process improvement initiatives. Support implementation of approved process changes and monitor results usingKPIs, metrics, and performance reporting .Assist with benchmarking processes against industry standards, leading practices, and applicable business requirements. Utilizeprocess modeling and workflow toolsto visualize, communicate, and validate process designs. Participate in change management activities to promote successful adoption of new and improved processes. Present process findings, recommendations, and improvement opportunities to business stakeholders and leadership. Perform additional responsibilities as assigned.

Required Skills/Education: 5+ years of experiencein business process improvement, process optimization, business analysis, operations analysis, or a related discipline. Strong understanding of business processes, operating models, and operational workflows. Experience conductingroot cause analysis, process analysis, and structured problem-solving .Hands-on experience withprocess mapping, process documentation, workflow analysis, and process standardization .Experience gathering and documentingbusiness requirementsfrom stakeholders and SMEs. Demonstrated ability to identify process improvement opportunities and develop practical, data-driven recommendations. Knowledge ofprocess improvement methodologies, continuous improvement principles, and operational excellence. Experience with process modeling, workflow, or business process management tools. Understanding ofKPIs, performance metrics, data analysis, and visualization .Exposure tobusiness case development, cost-benefit analysis, and ROI modeling .Understanding ofchange managementprinciples and process adoption strategies. Strong project management, organizational, analytical, and problem-solving skills. Excellent written and verbal communication skills with the ability to present findings to both technical and business audiences. Ability to collaborate effectively with cross-functional teams and stakeholders. Bachelor's degree inBusiness, Operations, Management, Process Improvement, or a related field, or an equivalent combination of education and professional experience.

Preferred Qualifications: Lean Six Sigmacertification. Certified Business Process Professional (CBPP)certification. Certified Lean Practitionercertification. Experience supporting enterprise-wide process transformation or continuous improvement initiatives. Experience in regulated, financial services, healthcare, government, or other complex business environments. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.